Contact Us

Have a question about one of our casino reviews, a correction to flag, or feedback on how we compare bonuses? The editorial team at Real Money Casino is glad to hear from you. Use the details below to get in touch, and we'll do our best to respond promptly.

Reach the Editorial Team

You can contact us directly by email at [email protected]. We aim to reply to every message within two business days. If you're writing about a specific casino or bonus listed on the site, mentioning the name in your subject line helps us get your query to the right person faster.

What We Can Help With

• Review queries: If you believe a detail in one of our reviews is out of date or inaccurate, let us know. We take factual accuracy seriously and will investigate promptly.
• Bonus term clarifications: Bonus conditions at US online casinos change frequently. If something you read here no longer matches what a casino is offering, we want to know.
• Reader experience: If you've had a positive or negative experience with a casino we cover, your account helps us keep our assessments grounded in reality.
• Editorial suggestions: Think we're missing a topic that matters to US players — payment methods, state-by-state rules, responsible gambling tools? Tell us.
• Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling guidance page, which lists national and state-level resources available in the US.

What We Are — and What We Are Not

Real Money Casino is an independent comparison and review site. We research, verify and publish editorial assessments of online casinos available to US residents; we do not operate any casino, process payments, or manage player accounts. If you have a dispute with a casino — a delayed withdrawal, a locked account, or a bonus not credited — you will need to contact that casino's own customer support team directly. We cannot intervene on your behalf in those cases, though your account may inform how we rate that operator's support and reliability.

For context on how this site works and who is behind it, the About Us page covers our editorial approach and the principles that guide our rankings.

A Note on Commercial Relationships

Some of the casinos featured on this site are listed through commercial arrangements that may result in a commission when a reader signs up. Those relationships do not determine how a casino is ranked or rated — our editorial assessments are made independently. If you have questions about how that works in practice, you are welcome to ask, and our Terms and Conditions set out the details in full.

Response Times and Availability

The editorial team is based in the United States and typically responds to messages during standard business hours, Monday through Friday. We do not offer live chat or phone support. For straightforward factual questions, a reply usually arrives within one to two business days. More detailed queries — those requiring us to re-verify a casino's current terms, for example — may take a little longer.

Feedback That Improves the Site

This site covers online casinos for US players, with a particular focus on welcome bonuses and the real conditions attached to them. Bonus terms — wagering requirements, eligible games, expiry windows, maximum cashout limits — shift regularly, and no comparison site can catch every change the moment it happens. Reader reports are one of the most reliable ways we stay current. If you claimed a bonus and found the actual terms differed from what we described, that is exactly the kind of feedback we need.

We also welcome comments on how we present information. If a section is unclear, if you think a comparison table is missing a column that actually matters, or if our responsible gambling section could be more useful, please say so.

To reach us: [email protected]

If gambling has stopped being enjoyable or is causing you stress, please step back and seek support. The responsible gambling section of this site lists free, confidential services available to players in the US, including the National Problem Gambling Helpline at 1-800-522-4700.